Remove the Upper and Lower Filters from the Registry Editor. Make sure your files are backed-up before doing this.
- Click on <Start> then click <Run>.
- Type Regedit then press <ENTER>.
- Go to this Registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Click on Registry {4D36E965-E325-11CE-BFC1-08002BE10318} then on the Window Pane you will see the Upper Filter and Lower Filter.
- Right Click on Upper Filter then left click on Delete.
- Right Click on Lower Filter then left click on Delete.
- Restart the computer.
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